I know there are times when I've said things I wish I hadn't. This can be especially true for a parent who, in stressful times, tells his kids to "shut up" or a spouse who says harsh things to his mate – things he later regrets. You can't rewind and erase your words, so choose your words wisely. Here's how. First, in a heated moment, remember that silence is golden. You will never regret a harsh word you never said. Second, when you do finally talk, do it in a gentle and respectful manner. Sure, your child might babble on and your spouse may get heated, but you can still keep your cool and respond gently and patiently. Parenting is a stressful and difficult job, but here are 4 steps to help you succeed.